As a seasoned consumer, I’ve encountered my fair share of customer service nightmares that have left…
Tag: customer service
How AI can be a ‘multivitamin supplement’ for many industries
AI won’t replace humans, just as supplements don’t replace a healthy diet. But AI will strengthen…
Danish customer support innovator made double acquisition in one day
Copenhagen-based conversational customer engagement platform Dixa pulled two acquisitions at 43 million dollars in one day.…