NASCAR

Yes, I will wander over to the topic for today in a moment. Here’s the setup.…

Call ’em

When you run an Inflection Points analysis, you quickly see a first-time buyer relationship that is…

There Are Months That Yield Bad Customers

In a recent project, customers buying from the following months were worth 10% less in the…

An Odd Inflection Point

In a recent project, customers (across the board) who purchased new merchandise in their order were…

New Pilot Project

When I have a new product offering, I share it with you, the loyal reader, at…

Post-COVID New Item Failure

Last week I reintroduced the concept of Winners/Contenders/Others. One sign of a brilliant merchandising team is…

New Product Nightmare

One of our readers forwarded information regarding new item performance replicated via their “Class Of” report…

Category Buyer Analysis

One of the most enjoyable tables I run in a Hillstrom’s Profit analysis is the Category…

AOV and AMV

Most of you measure Average Order Value … AOV as it is often known. Your e-commerce…

Hillstrom’s Profit

In addition to providing Virtual Analytics Officer services (click here), I will begin describing what will…